Article ID: 10, created on May 31, 2012, last review on May 16, 2016

  • Applies to:
  • Plesk 12.5 for Linux
  • Plesk 12.0 for Linux
  • Plesk 11.0 for Linux
  • Plesk 11.5 for Linux
  • Plesk 10.4 for Linux/Unix
  • Plesk 12.5 for Windows
  • Plesk 12.0 for Windows
  • Plesk 11.0 for Windows
  • Plesk 11.5 for Windows
  • Plesk 10.4 for Windows

Purpose

This article is meant to provide easy access to commonly-used troubleshooting resources for Plesk.

Note: This article is mostly required for cases which are difficult to find using search. On the contrary, if you get an error message, it is always quicker to search for it in the Knowledgebase.

Basic information

Here you may find articles covering most basic aspects of troubleshooting:

Linux:

111283  Plesk for Linux services logs and configuration files

9294 Using Micro-Updates in Plesk 8.6, 9.5.x, 10.x, 11.x and Small Business Panel

113605  How do I check if Plesk for Linux is functioning properly?

113604  Identifying a failed Plesk for Linux upgrade

112522  Plesk and resources exceeded inside Virtuozzo Container

Windows:

111289  Plesk for Windows services logs and configuration files

9294  Using Micro-Updates in Plesk 8.6, 9.5.x, 10.x, 11.x and Small Business Panel

113607  How do I check if Plesk for Windows is functioning properly?

113608  Identifying a failed Plesk for Windows upgrade

Troubleshooting

Common:

111257  How to enable Plesk Panel utilities tracking

6693  Plesk Database Schema Checker

114793  How to enable debug logging for Atmail

114797  How to rerun daily maintenance tasks separately

114798  How to recreate a missing database user

944    Mail server does not work. How to repair mail server configuration? ***NEW***

Linux:

113956  How to enable debug mode for Plesk backup operations

114066  How to enable debug logging for Horde

112316  How to increase verbosity of Courier-IMAP logs

1139    How to enable debug log for Autoinstaller

115257  Troubleshooting the Odin Premium Outgoing Antispam(OA)  component - ***NEW***

Windows:

112125  How to enable debug log for Plesk

HUBs

HUBs are articles meant to provide easy access to the most useful troubleshooting resources on a specific topic:

Common:

114882  [HUB] 500 - Internal Server Error

114620  Plesk Security best practices

11          Plesk FAQ

Linux:

113586  Plesk for Linux: Migration Best Practices and Usecases

1488      Apache failed to start with an error. What does it mean?

1398      I have an issue with mail sending and see errors in the maillog

Windows:

113590  Plesk for Windows: Migration Best Practices and Usecases

Search Words

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migrate dns

期限切れ

文字化け

watchdog

web statiscs

Unknown database 'psa'

parallel delete

Web Statistics

plesk issue

SSH connection failed

failed

RRSIG

New configuration files for the Apache web server were not created due to the errors in configuration templates: Can not restart web server: httpd stop failed 1 /usr/sbin/httpd processes are killed httpd stop failed 1 /usr/sbin/httpd processes are killed . Detailed error descriptions were sent to you by email. Please resolve the issues and click here to generate broken configuration files once again or here to generate all configuration files.

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