VPS-related task fails in POA with the following diagnostics:
Connection to VZAgent was closed: recv - 0
Generally, this means that TCP connection to PVA Agent of a Hardware Node was closed unexpectedly. Possible reasons for this to happen are:
- PVA Agent service on a PVC server was restarted or stopped during task processing in POA
- PVC server is responding very slow and POA drops connection to PVA Agent after 90 seconds of waiting for XML greeting
- Check the version of the installed PVA Agent on the node. Use this article to check whether you are using the latest version. If the PVA Agent on the node is out-dated - update it to the latest available version.
- Check status of PVA Agent service on PVC server, make sure it is up and running and resubmit failed task in POA.
Try to open connection to PVA Agent from POA core and estimate the time necessary to receive the greeting using one of the following commands:
# telnet TARGET_SERVER 4433 # openssl s_client -connect TARGET_SERVER:4434 -cipher ADH-AES256-SHA
If it takes longer than 90 seconds, this error is likely to occur. It is necessary to decrease the load on the PVC server in question.