Article ID: 10036, created on Mar 5, 2011, last review on Jun 17, 2016

  • Applies to:
  • Virtuozzo containers for Windows 4.6
  • Virtual Automation 4.6

Symptoms

VPS backup task in POA fails with the following diagnostics:

    -1 : Failed to backup partition
    Acronis Error: Module=7 Code=4, "Write error"{=0}, Tag=0
    Acronis Error: Module=4 Code=e, "Operation is not supported."{=0}, Tag=f22447445b0f1f6a"

Or this:

    -1 : Failed to backup partition
    Acronis Error: Module=7 Code=4, "Write error"{=0}, Tag=0
    Acronis Error: Module=4 Code=e, "Operation is not supported."{=0}, Tag=f22447445b0f1f3b"

Cause

This is generic error message about incompatible versions of Virtuozzo Agents on the PVC servers involved into container backup process - between a server where container is running and a target server where backup is being stored to.

The error occurs if PVC server with PVA 4.6 is trying to store the backup on the server with PIM 4.0.

Resolution

Configure provisioning attributes for POA resources to backup containers on PVC servers with PVA 4.6 to backup servers with the same PVA 4.6.

Also see

112297 Parallels Virtual Automation builds, releases, and supported virtualization products

EOL Policy - End of life policy for Parallels server virtualization products

Search Words

backup

Acronis Error

Failed to backup partition

f22447445b0f1f6a

Acronis Error: Module=4 Code=e, "Operation is not supported."{=0}

Acronis Error: Module=7 Code=4, "Write error"{=0}, Tag=0

Tag=f22447445b0f1f3b

Tag=f22447445b0f1f6a

-1 : Failed to backup partition

f22447445b0f1f3b

Write error

319940068c5fa20655215d590b7be29b 2897d76d56d2010f4e3a28f864d69223 d02f9caf3e11b191a38179103495106f d16a8794b3bdb3f66571d469e71906a9 965b49118115a610e93635d21c5694a8 6c20476fe6c3408461ce38cbcab6d03b

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