Article ID: 1072, created on Oct 6, 2008, last review on May 19, 2014

  • Applies to:
  • Plesk for Windows


Symptom 1:

The following error message is displayed in "Web Directories" when accessing it from the domain management page:

WebServerManager::getWebDirs() failed: websrvmng failed: Site doesn't exist
---------------------- Debug Info -------------------------------
0: C:\\Program Files\\SWsoft\\Plesk\\admin\\htdocs\\domains\\webdirs\\webdirs.php:48 psaerror(string "WebServerManager::getWebDirs() failed: websrvmng failed: Site doesn't exist")

Symptom 2:

The following error message appears when I try to recalculate statistics verbosely:

statistics.exe --verbose
Execute websrvmng --get-vhost-log-dir failed with error code 1: Site doesn't exist


The error message means that "" is absent from IIS or is not configured in IIS.


The site needs to be configured using the following commands:

"%plesk_bin%\websrvmng.exe" --remove-vhost
"%plesk_bin%\websrvmng.exe" --reconfigure-vhost

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