Article ID: 1073, created on Oct 6, 2008, last review on May 11, 2014

  • Applies to:
  • Plesk 7.5 for Windows

Symptoms

FileList::init() failed: ls_dir_wrapper() failed: Unable to logon user (SERVER_NAME\\username): (1331) Logon failure: account currently disabled.
---------------------- Debug Info -------------------------------
0: C:\\Program Files\\SWsoft\\Plesk\\admin\\htdocs\\filemanager\\filemanager.php:672 psaerror(string "FileList::init() failed: ls_dir_wrapper() failed: Unable to logon user (SERVER_NAME\\username): (1331) Logon failure: account currently disabled."

Resolution

The user needs to be enabled using the Computer Management console or the command line:

Go to Computer Management, expand Local Users and Groups, Users, find the user that is disabled, right-click, Properties, General tab, uncheck Account is disabled check-box, click OK.

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