SymptomsParallels Plesk Panel fails with the following error if the "Repair Plesk installation" option is used. (Plesk Reconfigurator -> Repair Plesk Installation -> Select Plesk Server Accounts)
The User name could not be found. (Exception from HRESULT: 0x800708AD)
CausePlesk Reconfigurator tries to get an anonymous user from IIS and add it into the "psaserv" group. On Windows 2008, this user is IUSR, but this is the system's built-in account and can be resolved only by the name NT AUTHORITY\IUSR.
ResolutionReplace the %plesk_bin%\reconfigurator.exe file with the appropriate file from the attachment.
Create a copy of the original file before replacement.
Here are the fixes for the different Parallels Plesk Panel versions:
Parallels Plesk Panel 9.5.0
Parallels Plesk Panel 9.5.1
Parallels Plesk Panel 9.5.2
Parallels Plesk Panel 9.5.3
Parallels Plesk Panel 9.5.4