Article ID: 111210, created on Apr 29, 2011, last review on Sep 12, 2014

  • Applies to:
  • Plesk 10.2 for Linux/Unix


It is not possible to retrieve the Parallels Plesk Panel (PP) admin password. A message stating "Plesk is not configured" is displayed.

# /usr/local/psa/bin/admin --show-password
Plesk is not configured. You should go to the Server Administration Panel and configure it.

This message is received after PP installation if you try to retrieve the password, but PP is not configured yet.


After PP installation, an auto-generated password is set for the admin user. It is not possible to retrieve the PP admin password before the initial configuration is complete.


Log in to the Control Panel with the root username and password, and perform the initial configuration. In the configuration step, you can set a new password for the admin user.

As a workaround, you can set the desired password for the admin user using the /usr/local/psa/bin/init_conf utility. Then log in to the Control Panel with the admin username and the new password.
/usr/local/psa/bin/init_conf --set-admin-password -passwd NEW_PASSWORD

This behavior was fixed in Parallels Plesk Panel version 10.3. The auto-generated password for the admin user can now be retrieved prior to the initial configuration.

Additional information

To retrieve an admin password on an installation of Parallels Plesk Panel version 9.x or an older version, refer to the article "How can I retrieve my Admin password for Parallels Plesk Panel?"

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