Article ID: 111327, created on May 25, 2011, last review on Dec 1, 2015

  • Applies to:
  • Plesk 10.2 for Windows

Symptoms

When trying to access Health Monitor in Parallels Plesk Panel "500 Internal Error" is displayed.

If you access to Health Monitor from the local server the following error is displayed:
Message rrdtool execution failed: ERROR: opening 'C:\Program Files (x86)\Parallels\Plesk\var\health\data\localhost\Conexión de área local.rrd': No such file or directory
File Exec.php
Line 256
Type PleskFatalException

Note: If you are looking for a solution to the "500 - Internal Server Error", make sure you check out the main article: #114882:[HUB] 500 - Internal Server Error

 

Resolution

To fix this error apply hot-fix using the instruction:

Fix can be applied for Parallels Plesk Panel 10.2.

Download 2 files from the attachment and replace the following files with it.
%plesk_bin%\rrdtool.exe
%plesk_dir%\admin\panel\application\views\scripts\health\parameters.phtml

Do not forget to backup original files.

Then restart Parallels Plesk Panel service.

Attachments

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