Article ID: 11135, created on Mar 16, 2011, last review on Mar 1, 2015

  • Applies to:
  • Plesk 12.0 for Linux
  • Plesk 11.5 for Linux
  • Plesk 10.4 for Linux/Unix


Parallels Plesk shows the following errors if you browse the Control Panel.

ERROR: Zend_Db_Statement_Exception
SQLSTATE[HY000]: General error: 1 Can't create/write to file '/tmp/#sql_de3_0.MYI' (Errcode: 13)

 0: Pdo.php:238
 1: Statement.php:283
 2: Abstract.php:433
     Zend_Db_Adapter_Abstract->query(string 'DESCRIBE `sessions`', array)
 3: Abstract.php:230
     Zend_Db_Adapter_Pdo_Abstract->query(string 'DESCRIBE `sessions`')
 4: Mysql.php:136
     Zend_Db_Adapter_Pdo_Mysql->describeTable(string 'sessions', NULL null)
 5: Abstract.php:696
 6: Abstract.php:722
 7: Abstract.php:762
 8: DbTable.php:517
     Zend_Session_SaveHandler_DbTable->_getPrimary(string '63bb27967cbeefc660a97b01a78f9034')
 9: DbTable.php:316
     Zend_Session_SaveHandler_DbTable->read(string '63bb27967cbeefc660a97b01a78f9034')
 10: SaveHandler.php:26
     CommonPanel_Session_SaveHandler->read(string '63bb27967cbeefc660a97b01a78f9034')
 11: :
 12: class.Session.php:150
 13: auth.php3:183 

Or Parallels Plesk is not accessible with the following error:

ERROR: Zend_Db_Adapter_Exception: SQLSTATE[HY000] [2002] No such file or directory

and MySQL service cannot start:

# service mysqld start
MySQL Daemon failed to start.
Starting mysqld:                                           [FAILED]


  • '/tmp' partition has run out of space and the file can't be created
  • For some reason the 'mysqld' process cannot write to the directory mentioned in the error message because of permission problems. Invalid SELinux settings can also be a reason of such error.


Make sure that the /tmp directory is granted full permissions.

# ls -ld /tmp
drwxrwxrwt 3 root root 12288 Mar 16 22:49 /tmp

Full permissions can be granted to the /tmp directory with the following command:

# chmod 1777 /tmp

Start MySQL service after fixing the permissions.

# service mysqld start

Search Words

Can't create/write to file '/tmp/ibJEt0pR' (Errcode: 13)


Can't create/write to file

Error: unable to create temporary file

Unable to execute SQL: Can't create/write to file '/tmp/#sql_2e0_0.MYD' (Errcode: 17)

ERROR: Zend_Db_Adapter_Exception: SQLSTATE[HY000] [2002] No such file or directory

General error: 1 Can't create/write to file '/tmp/#sql_55e3_0.MYD' (Errcode: 17)

dd0611b6086474193d9bf78e2b293040 a914db3fdc7a53ddcfd1b2db8f5a1b9c 29d1e90fd304f01e6420fbe60f66f838 56797cefb1efc9130f7c48a7d1db0f0c e8756e9388aeca36710ac39e739b2b37 2a5151f57629129e26ff206d171fbb5f e335d9adf7edffca6a8af8039031a4c7 01bc4c8cf5b7f01f815a7ada004154a2 0a53c5a9ca65a74d37ef5c5eaeb55d7f

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