Article ID: 111773, created on Aug 3, 2011, last review on May 6, 2014

  • Applies to:
  • Plesk 10.x for Linux
  • Plesk 9.x for Linux/Unix

Symptoms

If you try to use any API requests from these examples for changing the FTP account settings, you will see the following error message:

<errtext>operator ftp-user is  not supported</errtext>

Cause

Operator ftp-user is supported only for the Windows version of Parallels Plesk Panel.

Resolution

As a possible workaround, you can use the following API request:

<?xml version="1.0" encoding="UTF-8"?>
<packet version="1.4.2.0">
<domain>
<set>
   <filter>
      <id>14</id>
   </filter>
   <values>
        <hosting>
                <vrt_hst>
                <ftp_login>login_to_ftp</ftp_login>
                <ftp_password>jjjooo333</ftp_password>
                <ip_address>10.52.38.13</ip_address>
                </vrt_hst>
        </hosting>
   </values>
</set>
</domain>
</packet>

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