Article ID: 111819, created on Aug 5, 2011, last review on Apr 18, 2012

  • Applies to:
  • Plesk 10.x for Linux
  • Plesk 10.x for Windows


When a customer is created without a subscription, notifications are not sent to the customer. If a customer is created with a tied domain, notifications are delivered without issues.


The above system is set up so customers cannot login to the Control Panel without subscriptions. Therefore,  a customer's creation notification is not sent. The notification will be sent when the client's first domain is created. In other words, when the client can start to log into Control Panel.

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