Article ID: 111824, created on Aug 8, 2011, last review on Mar 26, 2015

  • Applies to:
  • Plesk for Linux/Unix


When you rename the domain in the Parallels Plesk Panel to the same name as the hostname, the mail stops to deliver to its mailboxes. The following error occurs:

    postfix/trivial-rewrite[60819]: warning: do not list domain plesk95.postfix in BOTH virtual_alias_domains and virtual_mailbox_domains
    postfix/smtpd[60862]: disconnect from unknown[]
    postfix/error[60884]: 7320411367F3: to=<user@plesk95.postfix>, relay=none, delay=8, delays=8/0.01/0/0.01, dsn=5.0.0, status=bounced (User unknown in virtual alias table)

The following steps will reproduce the above error:

    Install the Parallels Plesk Panel with the hostname centos.plesk, for example.
    Create the domain.
    Rename the domain to centos.plesk.
    Add a mailbox to this domain and try to send\receive mail. The result will be the error above.


If you need a domain with the same name as your current hostname, we recommend changing your current hostname:

    # /usr/local/psa/bin/server_pref -u -hostname <new_hostname>

NOTE: Changing your hostname can require additional reconfiguration of the SSO if you have Customer & Business Manager installed.

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