Article ID: 111858, created on Aug 11, 2011, last review on May 11, 2014

  • Applies to:
  • Plesk 11.0 for Linux
  • Plesk 11.5 for Linux
  • Plesk 10.3 for Linux/Unix
  • Plesk 11.5 for Windows


When trying to export a database to a file using phpMyAdmin tool, it generates a file of 0 bytes in size.

Also Internet-browser may fail to find the file at https://domain.tld:8443/domains/databases/phpMyAdmin/export.php. Following error appears in /var/log/sw-cp-server/error_log:

        FastCGI-stderr: PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 98069376 bytes) in /opt/psa/admin/htdocs/domains/databases/phpMyAdmin/libraries/zip.lib.php on line 115


  1. Open Plesk /usr/local/psa/admin/conf/php.ini file.

  2. Find memory_limit value and increase it, for example:

    memory_limit = 256M
  3. Restart psa service:

    # /etc/init.d/psa stopall
    # /etc/init.d/psa start

This issue has been fixed in Parallels Panel 10.4. Consider upgrading Parallels Panel on your server.

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