Article ID: 11205, created on Mar 31, 2011, last review on May 4, 2014
- Applies to:
- Plesk 10.2 for Linux/Unix
When attempting to create a subscription, you encounter the following error:
"An error occurred during domain creation: An error occurred during changing of hosting settings: Unable to update hosting settings: system user update is failed: chrootmng failed: setup_chroot(): No chrooted shell for testuser found".
The web root directory of the subscription (/home) is on a separate partition, and Parallels Plesk Panel fails to create hardlinks between partitions on a chrooted environment.
Add the web root directory to the partition where HTTPD_VHOST_D directory is located. By default, HTTPD_VHOST_D = /var/www/vhosts.