Article ID: 112102, created on Aug 26, 2011, last review on May 9, 2014

  • Applies to:
  • Plesk 10.3 for Windows


When a customer opens the login page of the Horde webmail in the Google Chrome browser, a PHP warning appears. The warning text is similar to:
"PHP Warning: Cannot open 'C:\WINDOWS\system32\inetsrv\browscap.ini' for reading in Unknown on line 0" is raised (exact path may be different).


Parallels Plesk Panel cannot find or read the browscap.ini file to determine what browser is used.


Make sure that this file exists and the web server used by Parallels Plesk Panel has enough permissions to read it. File can be downloaded from here:

f2d85fccc955a226f0b30e58456170cb a914db3fdc7a53ddcfd1b2db8f5a1b9c 85a92ca67f2200d36506862eaa6ed6b8 c796c01d6951fa24ed54c7f1111667c6 56797cefb1efc9130f7c48a7d1db0f0c

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