Article ID: 112258, created on Sep 13, 2011, last review on Apr 28, 2014

  • Applies to:
  • Plesk for Windows


It is not possible to create a new mailbox. The following error is displayed:
Microsoft JET Database Engine. The changes you requested to the table were not successful because they would create duplicate values in the index, primary key, or relationship. Change the data in the field or fields that contain duplicate data, remove the index, or redefine the index to permit duplicate entries and try again.
---------------------- Debug Info -------------------------------
0: common_func.php3:161
com->execute(string 'INSERT INTO [Permissions] ([id],[permission],[value]) VALUES (1,'cp_access','true')', NULL null)
1: common_func.php3:161
db_query(string 'INSERT INTO [Permissions] ([id],[permission],[value]) VALUES (1,'cp_access','true')')
2: common_func.php3:208
db_query_ex(string 'INSERT INTO [Permissions] ([id],[permission],[value]) VALUES ?(VALUES)', array)
3: SQLInsertQuery.php:36
4: class.ListTable.php:112
5: class.aListSQL.php:232
6: class.Permissions.php:191
7: MailName.php:622
Mailname->_onMailNameCPAccessUpdate(object of type MailNameCPAccess)
8: MailNameCPAccess.php:145
9: mail_name_preferences.php:129
require(string 'C:\Program Files\Parallels\Plesk\admin\htdocs\domains\mail\ma il_name_preferences.php')
10: plesk.php:56


Execute the following command:
%PLESK_BIN%\sshost.exe --shrink-database

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