Article ID: 112545, created on Oct 17, 2011, last review on Apr 20, 2012

  • Applies to:
  • Plesk 10.3 for Linux/Unix
  • Plesk 10.3 for Windows


A domain cannot be registered (with Ru-center) by means of the Customer&Business Manager (CBM). The registration fails in the Billing system events with the following error:
(1) /opt/plesk-billing/lib/lib-mbapi/include/modules/registrar/rucenter.php:793:
Response from Rucenter
(0) /opt/plesk-billing/lib/lib-mbapi/include/modules/registrar/rucenter.php:794:
State: 402 Errors in the submitted form
request-id: 201110070604431538578094
Wrong birth date in birth-date field 
Only English characters are allowed in field 'person' 


The registrar fails to validate non-English language characters


There are two options to handle this issue. They are:
1 - you may to re-fill out the registration form in a CBM store specifying the Customer's name in English and the Date of birth in the follwoing format DD.MM.YYYY 
2 - you may wan to go to the Subscriptions menu > choose needed subscription > click on Properties tab > correct the Domain Owner Person property and Domain Owner Birthdate one.

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