Article ID: 112593, created on Oct 21, 2011, last review on May 3, 2014

  • Applies to:
  • Plesk 10.4 for Linux/Unix
  • Plesk 10.3 for Linux/Unix
  • Plesk 10.2 for Linux/Unix
  • Plesk 10.4 for Windows
  • Plesk 10.3 for Windows
  • Plesk 10.2 for Windows


Newly created customer without any subscriptions does not receive account creation notification.


Parallels Panel does send notification if customer was created without subscription. Customer without subscription is not allowed to login to the control panel.


Create subscription for the customer and account creation notification will be send to the customer.

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