Article ID: 112623, created on Oct 26, 2011, last review on May 11, 2014

  • Applies to:
  • Virtuozzo containers for Windows 4.6
  • Virtuozzo containers for Windows 4.5
  • Virtuozzo containers for Windows 4.0


Installation if IBM TSM Server 6.x.x inside a container fails because of a "wscanhw.exe" crash:
wscanhw.exe has stopped working

Information similar to the following is observed in the details of the error:
Problem signature: 
  Problem Event Name: APPCRASH 
  Application Name: wscanhw.exe 
  Application Version: 
  Application Timestamp: 4d5ed3e6 
  Fault Module Name: libInvHW.dll 
  Fault Module Version: 
  Fault Module Timestamp: 4d5ed1a5 
  Exception Code: c0000005 
  Exception Offset: 00006927 
  OS Version: 6.0.6002. 
  Locale ID: 1033 
  Additional Information 1: fd00 
  Additional Information 2: ea6f5fe8924aaa756324d57f87834160 
  Additional Information 3: fd00 
  Additional Information 4: ea6f5fe8924aaa756324d57f87834160 


To work around the issue, switch on SCSI support and add an SCSI drive:
vzctl set CTID --save --scsi yes

vzctl stop CTID

vzctl partadd CTID --drive d: --size 2000000 --file c:\vz\private\CTID\scsi.efd --scsi

vzctl start CTID

After that, IBM Tivoli Storage Manager Server will install successfully.

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