Article ID: 112729, created on Nov 7, 2011, last review on May 2, 2014

  • Applies to:
  • Plesk 10.4 for Linux/Unix
  • Plesk 10.4 for Windows


This article describes secret key deletion procedure.  If mobile device with the installed Plesk Manager was lost it is recommended to disable connection between application and Plesk server.


Plesk Manager application does not store admin password. It uses secret keys for connection. If the secret key for the device is deleted Plesk Manager will not be able to connect to the server.

To see the list of the issued secret keys use the 'secret_key' utility with the 'list' command.
This utility can be found at the /usr/local/psa/bin directory on Linux and at the %plesk_cli% directory on Windows.
# /usr/local/psa/bin/secret_key --list
    Key: becc9673c714723515ca9bbeb6c83c73
    Description: BB9650_manager_32a4e654

You could find your device by the description field value. Description value is generated with the following rules:

  • BlackBerry: PIN (Options-> Device -> Device & Status Information)
    e.g. BB9650_manager_32a4e654: BlackBerry 9650 with PIN 32a4e654

  • iPhone: iPhone name (Settings -> General -> About)
    e.g. iphone_manager:myphone: iPhone with the name myphone

  • Android: Device identifier (IMEI, serial number, etc)  (Settings -> About -> Status)
    e.g. android_manager:352784040698220 Android with device identifier 352784040698220
Find the device and delete the secret key using the same utility with the 'delete' command.
# /usr/local/psa/bin/secret_key --delete -key becc9673c714723515ca9bbeb6c83c73
    Key becc9673c714723515ca9bbeb6c83c73 was successfully removed

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