The following error is displayed while trying to log in to Plesk:
ERROR: Exception The system cannot find the file specified. (Error code 2) at Unable to connect to pipe \\.\pipe\psapipe 0: constants.php3:62 get_admin_password() 1: constants.php3:62 require_once(string 'C:\Program Files (x86)\Parallels\Plesk\admin\plib\constants.php3') 2: auth.php3:100
At the same time, the following system event is generated by the Plesk application:
The system cannot find the file specified. (Error code 2) at Unable to connect to pipe \\.\pipe\psapipe at (Con::ClientOverlappedPipe::create line 502) at get shared instance of PleskSrvClient(PleskSrvClient::getInstance line 257) at execute console command --direct-sql(vconsoleapp::start line 132) at execute dbclient.exe --direct-sql "--sql=select * from misc"(vconsoleapp::run line 143) Execute file name: C:\Program Files (x86)\Parallels\Plesk\admin\bin\dbclient.exe
The Plesk database is unavailable.
Identify which database provider is used to store Plesk by looking up the value of the
HKLM\SOFTWARE\Wow6432Node\Plesk\PSA Config\Config\PLESK_DATABASE_PROVIDER_NAMEhive in the system registry:
Identify the status of the corresponding service:
C:\>sc query PleskSQLServer SERVICE_NAME: PleskSQLServer TYPE : 10 WIN32_OWN_PROCESS STATE : 1 STOPPED WIN32_EXIT_CODE : 0 (0x0) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x0
Start this service:
sc start PleskSQLServer
- Troubleshoot any possible issues that occur during startup.