InformationBy analyzing incoming support requests for over three years, the Parallels team has collected a huge amount of statistical data that has helped us find out the most common types of issues encountered by our customers. These issues are often caused by an incorrect or incomplete understanding of the Parallels Containers capabilities and by the resulting misconfigurations.
We have prepared a special Knowledgebase article describing best practices and known limitations of Parallels Virtuozzo Containers for Windows:
112060: Parallels Virtuozzo Containers for Windows best practices and known limitations
You can easily deliver this information to Windows VPS end customers using BgInfo software.
Create an application template for BgInfo and install it into each Windows VPS in your environment. This will show your information as the most important notice on the desktop of each end user.
For example, you can display the following text on a customer’s desktop:
Please do not try to install MS hotfixes or AV solutions.
Your machine is fully protected by our Company.
For more details, see http://kb.sp.parallels.com/en/112060.
The result will look like the following: