Article ID: 113227, created on Jan 26, 2012, last review on Aug 12, 2014

  • Applies to:
  • Plesk 10.4 for Linux/Unix


After upgrading to Parallels Plesk Panel 10.4.4 , the DNS zone template is re-applied to all DNS zones. As a result, extra records are added to a domain's DNS zone if it was removed prior to starting the upgrade.
In particular, this may affect external mail systems (such as MessageLabs, MXlogic, Gmail for domains, etc.) attached to the domain, as its initial configuration would require deleting the default MX record and setting up a custom one to redirect mail flow to the external system. After the upgrade, the default MX record may re-appear and divert mail flow back to the local Parallels Plesk Panel server.


Use the script from the attached archive to identify domains with MX records that were added from the DNS zone template during the upgrade procedure (in addition to the custom MX records configured earlier).
# /usr/local/psa/bin/sw-engine-pleskrun zone_check.php

Checking zone:
Extra records not found

Checking zone:
Matching record: 10
Possible extra records found in the zone id:6 with

Checking zone:
Extra records not found

Review the DNS zones of such domains and remove unwanted records.


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