Article ID: 113330, created on Feb 17, 2012, last review on May 11, 2014

  • Applies to:
  • Plesk 10.x for Windows


You use the 'Reread IP' button on the 'Tools&Settings->IP adresses' page to read a new IP in the Plesk Panel from the system.
The new IP is added to the Plesk Panel but it is not added with ports to Smartermail.


Please be sure that Plesk 10.4.4 MU#6 is installed.
1. Restart 'SmarterMail Service' (MailService). It will reread the system IPs in Smartermail.
2. Go to Smartermail manager: Settings->Bindings->IP Addresses. Add ports to the new IPs.

Additional information

NOTE that in several old browsers (e.g. IE7) 'Save' button is not drawn on Smartermail manager 'IP Address' form. Just use another browser in this case.

c796c01d6951fa24ed54c7f1111667c6 a914db3fdc7a53ddcfd1b2db8f5a1b9c 85a92ca67f2200d36506862eaa6ed6b8 56797cefb1efc9130f7c48a7d1db0f0c

Email subscription for changes to this article
Save as PDF