Article ID: 113336, created on Feb 20, 2012, last review on Jun 11, 2016

  • Applies to:
  • Web Presence Builder 11.5
  • Web Presence Builder 12.0


Site snapshots were created through Web Presence Builder with the option "Save" in the main menu, but the snapshots are not visible on the "Revert" page. Why snapshots are not visible?

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Snapshots are stored in the domain's root directory, in the subdirectory "/data/snapshots". For example, here are snapshot files of WPB site for Plesk domain DOMAIN.TLD:

~# ls -l HTTPD_VHOSTS_D/DOMAIN.TLD/httpdocs/data/snapshots/
total 3772
-rw-r--r-- 1 plesk104 psacln  307008 Feb 14 07:23 7832d2146b27f2f47a5dbe525133a204.php
-rw-r--r-- 1 plesk104 psacln  307007 Feb 14 07:48 4ef806a5f51d8e39a73c5962e04f5288.php
-rw-r--r-- 1 plesk104 psacln     588 Feb 17 15:13 fc57a105e2447c76f2656c00bc6c24d4_list.xml

Where "HTTPD_VHOSTS_D/DOMAIN.TLD/httpdocs" is virtual host directory, plesk104 is domain's system user, psacln is user's group. A list of the snapshots is configured in the file <SITE_ID>_list.xml.

The issue may be caused by the fact that file <SITE_ID>_list.xml is not readable by Apache or empty.

The same for POA application WPB and WPB Standalone Edition.


Verify the file exists and has proper permissions - it should be readable by Apache. If the file is missing, then create it. To make all snapshots be shown, make sure to add all of them into the file. For example:

<?xml version="1.0" encoding="utf-8"?>

<snapshot id="quick"><file>7832d2146b27f2f47a5dbe525133a204.php</file><title>Website snapshot 1</title><date>1329182614</date></snapshot>
<snapshot id="0"><file>4ef806a5f51d8e39a73c5962e04f5288.php</file><title>Website snapshot 2</title><date>1329184131</date></snapshot>

Additional information

Use the following query to get SITE_ID:

mysql> select s.site_id, sps.url from site s, site_publish_settings sps where and sps.url  like '%DOMAIN.TLD%';
| site_id                          | url                |
| fc57a105e2447c76f2656c00bc6c24d4 | http://DOMAIN.TLD/ |
1 row in set (0.00 sec)


Search Words

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