Article ID: 113493, created on Mar 21, 2012, last review on Jun 4, 2014

  • Applies to:
  • Plesk 10.x for Linux

Symptoms

The Atmail webmail login page will not accept your password. Each time credentials are entered, the web interface redirects to the login page.

Cause

The PHP APC module was installed, causing a continuous login loop:

# php -m
[PHP Modules]
apc
...

Resolution

To resolve the issue with Atmail login, you must add a line after each section that looks like this: 

php_admin_flag engine on
php_admin_flag safe_mode off
php_admin_flag magic_quotes_gpc off
php_admin_flag register_globals off

in /usr/local/psa/admin/conf/templates/default/atmail.php. Here is the line:
 
 
php_admin_flag apc.enabled off


Then, all 4 entries in atmail.php will look like this:

php_admin_flag engine on
php_admin_flag safe_mode off
php_admin_flag magic_quotes_gpc off
php_admin_flag register_globals off
php_admin_flag apc.enabled off 

Run this command to apply the changes made:

# /usr/local/psa/admin/sbin/httpdmng --reconfigure-all 
 

dd0611b6086474193d9bf78e2b293040 a914db3fdc7a53ddcfd1b2db8f5a1b9c 29d1e90fd304f01e6420fbe60f66f838 56797cefb1efc9130f7c48a7d1db0f0c

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