Article ID: 113636, created on Apr 6, 2012, last review on Jun 8, 2016

  • Applies to:
  • Plesk 12.0 for Linux
  • Plesk 11.5 for Windows


After MailEnable upgrade in Plesk 10.x mailbox disk usage is shown as '0 B' (zero bytes) at Domains > > Control Panel > Mail tab

However, Statistics tab shows that mail disk usage is not zero.


Internal issue in MailEnable 6.03 that comes by default in Plesk 10.x. The issue has been fixed in MailEnable 6.5


  1. Upgrade MailEnable 6.03 to 6.5 or later.

  2. After upgrading MailEnable, go to Domains > > Control Panel > Mail tab, and click on Refresh Usage Stats button.

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