Article ID: 113714, created on Apr 17, 2012, last review on Aug 12, 2014

  • Applies to:
  • Web Presence Builder 10.4


  1. Introduction
  2. What's New
  3. Software Requirements and Prerequisites
  4. Notes on Installation
  5. Known Problems and Limitations
  6. Contact Information

1. Introduction

Parallels Automation for Web Presence Standalone Edition is a software suite for hosting providers. It includes the following components:

  • The latest version of Web Presence Builder - website design and promotion tool.
  • API for integration into a hosting company's infrastructure.
This solution is designed for hosting service providers who have their own shared hosting control panel and billing system, and who want to offer Web Presence Builder to their customers.


2. What's New


[+] new feature

[-] bug resolved

[*] bug resolved and functionality improved

The following list describes the changes that were introduced in 10.4.0 - 10.4.4 versions of Web Presence Builder.

  1. [+]  Support for new languages. The Brazilian Portuguese locale (pt-BR) is now supported.

  2. [+]  Blog. The Blog module gives users the ability to add multiple blogs on their websites. Users can post their thoughts, news, and other interesting bits of information by creating blog posts in a blog module the same way they create a page. Blogs come with the "cut" functionality and calendar.

  3. [+]  Comments. The Comments module is based on Disqus, the most popular commenting system. The Comments module can be added to any page or blog post, allowing website visitors to leave their comments. A website owner can moderate these comments right on the website or in the editor after logging in to Disqus. This module can replace Guestbook for those who need it. Registration with Disqus (free of charge) is required to use this module.

  4. [+]  Document Manager. Small businesses will be happy to know they can easily upload price lists and other documents to their website through Document Manager. These documents can be made accessible to website visitors through standard Link functionality of the Text & Images module.

  5. [+]  Limited content import from SiteBuilder 4.5. Upon selecting a website topic, users can click Import Site from SiteBuilder 4.5 and specify the URL to their SiteBuilder 4.5 website for importing the content and design of their old site to Web Presence Builder 10.4. Note that this functionality has some limitations – not all content and design can be imported.

  6. [+]  Hiding of editing panels. Most modules have editing panels that are not typically used more than once. To prevent these panels from showing up every time you open a module, you can click Hide Panel to hide the editing panel for that particular module. Clicking Show Panel will bring the panel back again.

  7. [+]  Adding and removing website topics. Hosters can add their own website topics and remove existing topics from the list of website topics in the Editor. This can be done via a special command-line utility.

    Learn more about the topics modification here.

  8. [+]  Custom links to the Getting Started video and Help. Hosting providers can modify the links to the Getting Started video and Help in a configuration file. Different locales are supported for both video and help.

  9. [+]  Robots.txt editor. Customers can go to Settings > Advanced to edit the robots.txt file.

  10. [*]  The localization guide contains instructions on how to translate Web Presence Builder into other languages.

  11. [-]  The confirmation dialog was not displayed when customers reverted snapshots.

  12. [-]  Customers were unable to see their site copies on Facebook if Web Presence Builder was absent in the Facebook applications list.

  13. [-]  Customers could not open websites with more than 200 images in Image Gallery due to the error "Java Error: unterminated string literal".

  14. [-]  Images were not displayed on published websites under Internet Explorer 8.

  15. [-]  The robots.txt file created by customers was replaced by Web Presence Builder's robots.txt file. This problem was resolved by providing a way to edit robots.txt from Web Presence Builder.

  16. [-]  Web Presence Builder showed website keywords in the upper left corner of site pages.

3. Software Requirements and Prerequisites

You can install the core components of the system on the same server where you plan to host websites, or have one dedicated server for running the system (the core server) and publish websites on separate hosting servers.

Before installing, make sure that the following requirements for the core server and publishing servers are met.

Requirements for the Core Server

Minimum Hardware Requirements

  • 500 megabytes of free disk space for installation of the core components, plus at least 300 kilobytes per each hosted site.

  • 8 gigabytes of RAM.

Supported Operating Systems

Parallels Automation for Web Presence can be installed on the following operating systems:
  • CentOS 5.5, 5.6, 5.7 (32-bit and 64-bit).

  • Debian 6.0 (32-bit and 64-bit).

Important: SELinux must be disabled.

Required Software Components

The following software components, which are not included into the distribution package, must be additionally installed:

  • Apache web server (apache2 package).

  • sw-engine package version 2.1 or later.

  • MySQL Server version 5.0 or later.

  • mod_fcgid. This is available from the Debian 6 repositories (called libapache2-mod-fcgid), but if you want to install on CentOS, you will need to obtain it from other third-party repositories, such as, for example, the Atomicorp repository.

    You can install it with the command wget -O - |sh.

    For details, visit

Requirements for Publishing Servers

If you plan to host customers' sites on separate servers, ensure that the following requirements are met:

  • The servers are resolvable on the Internet: DNS settings are properly configured.

  • PHP version 5.2 or later is installed.

  • PHP supports:

    • ionCube PHP Loader 3.1.15 or later

    • Multibyte string functions (mbstring extension)

  • In php.ini, the following directive is set: default_charset = "UTF-8"


Supported Web Browsers

Parallels Automation for Web Presence supports the following browsers:

  • Internet Explorer versions 7, 8, and 9.

  • Mozilla Firefox versions 3.6.x and 6.

  • Safari versions 4 and 5.

  • Google Chrome.

4. Notes on Installation

For information and instructions on how to obtain and install Parallels Automation for Web Presence Standalone Edition, please refer to the Installation Guide located at

5. Known Problems and Limitations

  • If you specify an invalid username and password upon login to the license management area (https://<host_name>/License), you might be taken to a blank page.

  • After publishing of sites created in Safari or Opera, you might encounter some error messages in the web server's error log file. However, these errors do not affect the published websites' operability in any way.

  • When a site snapshot is created, its creation time is set according to the server's date and time.

6. Contact Information

Parallels IP Holdings GmbH
Vordergasse 49
CH8200 Schaffhausen
Phone: +41-526-722-030
Fax: +41-526-722-010


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