Article ID: 113737, created on Apr 20, 2012, last review on Jun 18, 2015

  • Applies to:
  • Plesk 12.0 for Linux
  • Plesk 11.0 for Linux
  • Plesk 11.5 for Linux
  • Plesk 10.4 for Linux/Unix
  • Plesk 10.3 for Linux/Unix


If MySQL is updated from the Atomic repository and the old version of the mysqlclient15 package is installed, the upgrade may fail with the following error message:

Upgrade fails with the error: 
Trying to set up APS controller database... Attempting to check APS db 
connection via ODBC, using /usr/bin/isql (empty output is good) 
/usr/bin/isql: relocation error: /usr/lib64/ symbol strmov, version libmysqlclient_15 not defined in file with link time reference 
Failed, rc = 127. 
Failed to establish test connection. Cleaning up. 

ERROR while trying to establish test connection to APS database via ODBC 
Check the error reason(see log file: 
/tmp/plesk_10.4.4_installation.log), fix and try again


The issue is caused by the bug in the mysqlclient15 package from the Atomic repository that was installed together with MySQL package from Atomic.


Update the mysqlclient15 package to the latest release. Execute the following command:

# yum update mysqlclient15

The release of the package with the bugfix is ""

You can check the release of the mysqlclient15 package with the following command:

# rpm -q --queryformat '%{RELEASE}\n' mysqlclient15

After that rerun the bootstrapper utility to complete the upgrade:

/usr/local/psa/bootstrapper/pp-bootstrapper/ repair

Replace with the actual version on your server (like /usr/local/psa/bootstrapper/pp11.0.9-bootstrapper/

Search Words

Missing Dependency: perl(GD

ERROR while trying to establish test connection to APS database via ODBC

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