Article ID: 113899, created on May 16, 2012, last review on Aug 12, 2014

  • Applies to:
  • Plesk 10.x for Linux
  • Plesk 9.x for Linux/Unix
  • Plesk 8.x for Linux/Unix

Fixed since

The problem described in this KB article has been completely fixed since Parallels Plesk Panel 11.5 (see release notes).


Migration of a domain from between Parallels Plesk Panel (PP) servers fails if the domain has databases created with "SJIS" character set on the source server.

An example of error message which can be displayed by the migration manager:

Failed deployment of database evolve (domain domain.tld)

An example of error message from the migration.log:

Stderr is
ERROR at line 281 in file: '/tmp/migration-unpack-U4AhLf/backup_evolve_1_1204171131': Unknown command '\<96>'.


Database is dumped with 'mysqldump --default-character-set=sjis', but the restoration is done with default charset, which is latin1 or UTF-8.


The issues will be fixed in a future update. You may subscribe for Parallels Panel Products Updates mailing list if you wish to receive notifications about the latest product updates, new version announcements, promotions and more for Parallels Plesk Panel, Parallels Small Business Panel and Parallels Plesk Billing.


Note: The below workaround is only for PP 9.5.4 servers. However, all Linux distributions and architectures for 9.5.4 version are supported.

In order for the migration to work properly you need find the following files on the destination server:


and replace them with these patched versions using the correct procedure for hotfix installation:

How to install Panel hotfixes in Linux properly


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