Article ID: 113978, created on May 28, 2012, last review on May 6, 2014

  • Applies to:
  • Plesk 11.0 for Linux


Unable to browse any domain hosted on Parallels Plesk Panel server. Browser displays the error:

Unable to connect
couldn't connect to host


Nginx or Apache service is stopped.


Since Plesk 11.0 Nginx can be installed as reverse proxy server in front of Apache. Nginx process is running on ports 80 and 443. It accepts all HTTP(s) requests and forwards it to Apache which is running on ports 7080 and 7081.
Check Administrator's Guide for more details about Nginx.

Check the status of the Nginx and Apache services at the Services Management page in Plesk Control Panel:
Tools & Settings > Services Management.

If the Nginx service is shown as running, it is necessary to check the status of the Nginx service from the server:
# /etc/init.d/nginx status
nginx is stopped

If it is stopped, start it with the command:
# /etc/init.d/nginx start
Starting nginx: [  OK  ]

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