Article ID: 114099, created on Jun 13, 2012, last review on May 11, 2014

  • Applies to:
  • Plesk Sitebuilder 4.x for Linux/Unix


The following error is shown in Parallels Plesk Sitebuilder when opening a site in Wizard:

File: /usr/local/sitebuilder/include/Base/DB/Table/Row.php
Line: 42
Message: Table 'site_page' - SQLSTATE[08S01]: Communication link failure: 1153 Got a packet bigger than 'max_allowed_packet' bytes
Code: 0


The length of the Sitebuilder request exceeds the MySQL limit max_allowed_packet. The limit is set to 1M by default.


Increase the max_allowed_packet value in /etc/my.cnf and restart MySQL service. For example, to increase the limit to 16M, do the following:


~# /etc/init.d/mysqld restart

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