Article ID: 114136, created on Jun 18, 2012, last review on May 10, 2014

  • Applies to:
  • Plesk 11.x for Linux
  • Plesk 10.x for Linux


After logging out of the Horde webmail, users see unclear messages in the wrong encoding.


It appears if customer selected a locale in Horde which is not generated in the system. Usually, on RPM-based systems all locales are generated, but on Debian-based systems,only the minimum number of locales are ready for use.


Install locale used by the customer:

1. Install locale packages.

2. Modify /etc/locale.gen and run locale-gen.

3. Restart Apache.   

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