Article ID: 114141, created on Jun 18, 2012, last review on May 5, 2014

  • Applies to:
  • Plesk 11.x for Windows
  • Plesk 10.x for Windows
  • Plesk 9.x for Windows
  • Plesk 8.x for Windows


Mail does not work on the server. MailEnable Diagnostic Report reports the following error:

The application pool for this site is "[AppPoolName]". This should be "MailEnableAppPool".

Cause & Resolution

Refer to this MailEnable article for cause and resolution:
ME020435 - PRB: MailEnable Diagnostic Report indicates that the MailEnableAppPool has not been configured for one or more IIS Virtual Directories

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