Article ID: 114142, created on Jun 18, 2012, last review on May 18, 2016

  • Applies to:
  • Plesk 11.x for Linux
  • Plesk 10.x for Linux
  • Plesk 9.x for Linux/Unix
  • Plesk 8.x for Linux/Unix


I cannot access PHPMyAdmin for any of the domains.


The issue may be caused by the following:
-          absence of session.save_path variable in the [Session] section of php.ini file
-          incorrect permissions for the sessions file.


1.      Make sure that session.save_path variable is in the [Session] section of /etc/php.ini ( /etc/php5/apache2/php.ini on Debian/Ubuntu) file:
Red Hat based systems:
# grep session.save_path /etc/php.ini
session.save_path = "/usr/local/psa/admin/sessions"

# grep session.save_path /etc/php5/apache2/php.ini
session.save_path = "/opt/psa/admin/sessions"

Note: Open the file and verify that the variable is in the correct section manually.
2.      Make sure that sessions folder has 777 permissions as shown below:
Red Hat based systems:
# ls -l /usr/local/psa/admin/

drwxrwxrwx 2 root psaadm 4096 Jun 14 16:33 sessions

# ls -l /opt/psa/admin/

drwxrwxrwx 2 root psaadm 4096 Jun 14 16:33 sessions

dd0611b6086474193d9bf78e2b293040 56797cefb1efc9130f7c48a7d1db0f0c a914db3fdc7a53ddcfd1b2db8f5a1b9c 29d1e90fd304f01e6420fbe60f66f838 6ef0db7f1685482449634a455d77d3f4 b8ef5052d936e902043e41759118114e 0a53c5a9ca65a74d37ef5c5eaeb55d7f

Email subscription for changes to this article
Save as PDF