Article ID: 114246, created on Jun 29, 2012, last review on Aug 9, 2016

  • Applies to:
  • Plesk 11.x for Linux


After the upgrade of Parallels Plesk Panel to version 11 the following error is shown in the Server Administration Panel:

ERROR: Exception
[unixODBC][MySQL][ODBC 3.51 Driver]Access denied for user 'apsc'@'localhost' (using password: YES)
Additionally, an exception has occurred while trying to report this error: Exception
[unixODBC][MySQL][ODBC 3.51 Driver]Access denied for user 'apsc'@'localhost' (using password: YES)

0: aps_php.php:8075
aps_controller_registry_getpackage(resource, string 'ddf4ecd6-c075-4f43-95aa-28ee790e8e53')
1: aps_php.php:8075
APS_Controller_Registry->getPackage(string 'ddf4ecd6-c075-4f43-95aa-28ee790e8e53')
2: Config.php:21
3: NavigationContext.php:342
NavigationContext->_fetchHelpDeskSectionNodes(object of type UserAdmin)
4: NavigationContext.php:196
NavigationContext->fetchCustomButtonsSectionNodes(object of type UserAdmin)
5: NavigationContext.php:70
NavigationContext->fetchSection(object of type UserAdmin, string 'custom_buttons', array)
6: NavigationContext.php:402
NavigationContext->get(object of type UserAdmin)
7: Navigation.php:557
Navigation->getContextMenu(object of type UserAdmin, object of type Skin)
8: left.php3:4


This error is fixed In Micro-Update #3 for Parallels Plesk Panel 11.

For more information about the Micro-Update installation procedure, see the following article:
#9294: Using Micro-Updates in Parallels Plesk Panel 9.x and 10.x and Parallels Small Business Panel

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