Article ID: 114306, created on Jul 6, 2012, last review on Oct 4, 2014

  • Applies to:
  • Plesk for Linux/Unix


If the mysql-server package is installed from the REMI repository, the Parallels Plesk Panel (PP) upgrade procedure may fail with the following error message:

Trying to set up APS controller database... Attempting to check APS db connection via ODBC, using /usr/bin/isql (empty output is good)
/usr/bin/isql: relocation error: /usr/lib64/ symbol strmov, version libmysqlclient_15 not defined in file with link time reference
 Failed, rc = 127.
Failed to establish test connection. Cleaning up.

ERROR while trying to establish test connection to APS database via ODBC
Check the error reason(see log file: /tmp/plesk_10.4.4_installation.log), fix and try again


1. Find packages that were installed from the REMI repository before the upgrade with:
# rpm -qa | grep '\.remi'

2. Remove these packages from the RPM database with:
# rpm -qa | grep '\.remi' | xargs rpm -e --nodeps --justdb

3. Start the PP upgrade procedure.

During the PP upgrade procedure, all necessary packages will be reinstalled and package inconsistency will be fixed.

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