Article ID: 114399, created on Jul 18, 2012, last review on Aug 12, 2014

  • Applies to:
  • Plesk 11.x for Windows
  • Plesk 10.x for Windows
  • Plesk 9.x for Windows


Parallels Plesk Panel was installed with this Web directory:
Some domains are already in this folder. But suddenly newly created domains are being placed to another folder:
The same location is displayed in the Reconfigurator.  What is the correct way to switch the path back? The Reconfigurator warns that the folder is not empty.

Cause & Resolution

Incorrect paths are specified for FTP and vhosts locations in the Registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Plesk\PSA Config\Config.
The root cause and thus the resolution are not known, if you have time and will to investigate the issue, feel free to use the available support options in our Support portal (in the menu on the left). 


You may correct the FTP and vhosts paths in the above registry location for the new domains to be created in the right place.

bd7fc88cf1b01f097749ae6f87272128 56797cefb1efc9130f7c48a7d1db0f0c a914db3fdc7a53ddcfd1b2db8f5a1b9c 85a92ca67f2200d36506862eaa6ed6b8 aac4a8fcd879de03758354e15495d69a c796c01d6951fa24ed54c7f1111667c6

Email subscription for changes to this article
Save as PDF