Article ID: 114421, created on Jul 21, 2012, last review on Aug 12, 2014

  • Applies to:
  • Plesk 11.x for Windows
  • Plesk 10.x for Windows


Parallels Plesk Panel 8.x/9.x and Parallels Plesk Sitebuilder 4.5 were installed on the same server and Sitebuilder support was enabled for Plesk domains. Sites were opened in Sitebuilder 4.5 Wizard through

Parallels Plesk Panel > Domains > domain.tld > Edit in Sitebuilder

After upgrading Parallels Plesk Panel to version 10.x/11.x button "Edit the site in Sitebuilder 4 or Site Editor" appeared for the domain at

Subscriptions > domain.tld > Website & Domains
It leads to Wizard of old Parallels Plesk Sitebuilder 4.5. For details refer to this KB article.

However the button does not work. Error "Unable to connect" appears.


When click "Edit the site in Sitebuilder 4 or Site Editor" Parallels Plesk Panel tries to open the following URL:

Where is IP Address used by Sitebuilder web site. Windows firewall blocks incoming connections to port 2006.


Open port 2006 for incoming connections in Windows firewall.

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