Article ID: 114902, created on Oct 5, 2012, last review on Jun 17, 2016


I've completed custom topic according to Adding Custom Website Topics.

The topic was installed correctly. But new site based on this topic cannot be created. The following error is shown when click "Submit and Create Site":

Unable to connect to Web Presence Builder server. Please contact the server administrator.

The following error appears in sw-cp-server log (/var/log/sw-cp-server/error_log):

2012-10-03 11:31:20: (mod_fastcgi.c.2746) FastCGI-stderr: PHP Fatal error:  Call to undefined method SB_Site_Serialization_Strategy_CloneNoDesign::_generateEmptyTextWidgets() in /usr/local/sb/include/SB/Site/Serialization/Strategy/CloneNoDesign.php on line 20


Hotfix for Web Presence Builder 11.0.10 is attached. To install the hotfix upload the file to the server where Web Presence Builder 11.0 is installed and execute the following command:

~# tar -zxf wpb_11.0.10_pp_unix_patch_119830.tgz -C /usr/local/sb/


56797cefb1efc9130f7c48a7d1db0f0c e25c735791afe5339193a6713dc869da 9305481d3bd31663b68451e3bfdec5a5

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