Article ID: 114944, created on Oct 11, 2012, last review on Mar 4, 2016

  • Applies to:
  • Plesk 11.0 for Linux


On attempt to upgrade Plesk from the old version (9.x) to the latest or 10.4.4 version, the following error is shown:

ERROR: The root element is named incorrectly in the file /root/parallels/PSA\_10.4.4/plesk-10.4.4-cos5-x86\_64.inf3
Not all packages were installed.
Please, contact product technical support


Plesk autoinstaller utility is outdated.


Download the latest autoinstaller build and use it to perform the upgrade.

Additional information:

An upgrade from Plesk 9.5.4 to a higher version should work correctly because Autoinstaller is updated automatically during the upgrade.

Search Words

The root element is named incorrectly

29d1e90fd304f01e6420fbe60f66f838 56797cefb1efc9130f7c48a7d1db0f0c a914db3fdc7a53ddcfd1b2db8f5a1b9c aea4cd7bfd353ad7a1341a257ad4724a 0a53c5a9ca65a74d37ef5c5eaeb55d7f

Email subscription for changes to this article
Save as PDF