Article ID: 115005, created on Oct 23, 2012, last review on Jan 7, 2015

  • Applies to:
  • Plesk Automation 11.1
  • Plesk 10.4 for Linux/Unix
  • Plesk 11.0 for Windows
  • Plesk 10.4 for Windows


When I try to change the IP address of a domain, the IP address is changed for the domain only, and not for its subdomains. Sometimes the following error is shown as well:

Error: Failed to updated ip. Can't set to addon domain ip different from webspace ip

Cause & Resolution

The issue is caused by error in the product and may occur if the Hosting settings management option is enabled in the subscription. 

This issue has been fixed in Parallels Plesk Panel 11.0.9. Please, consider upgrading.


  1. Change the domain's IP address back to the previous value.
  2. Disable the Hosting settings management option on the domain subscription.
    1. Change the IP address again.

Search Words

ip address change


Failed to updated ip. Can't set to addon domain ip different from webspace ip

subdomain IP address pointing to main domain IP

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