Article ID: 115164, created on Nov 20, 2012, last review on Aug 12, 2014

  • Applies to:
  • Plesk 9.x for Linux/Unix

Symptoms


I am having issues with receiving email from external servers to one of my domains (domain.tld in the example below).
 
I also found these messages in /usr/local/psa/var/log/maillog:
 
Nov 19 13:22:53 lnx8237 spamd[18548]: spamd: got connection over /tmp/spamd_full.sock
Nov 19 13:22:53 lnx8237 spamd[18548]: spamd: using default config for popuser: /var/qmail/mailnames///user_prefs
Nov 19 13:22:53 lnx8237 spamd[18548]: spamd: processing message <CANyMcSxVK0rawkF1PiFN+Tm2x8o=+YW_Zw048QUs_1TN_qGEuw@mail.gmail.com> for popuser:110
Nov 19 13:22:53 lnx8237 spamd[18548]: spamd: clean message (3.4/15.0) for popuser:110 in 0.0 seconds, 1901 bytes.
Nov 19 13:22:53 lnx8237 spamd[18548]: spamd: result: . 3 - FH_DATE_PAST_20XX,HTML_MESSAGE,SPF_PASS scantime=0.0,size=1901,user=popuser,uid=110,required_score=15.0,rhost=localhost,raddr=127.0.0.1,rport=/tmp/spamd_full.sock,mid=<CANyMcSxVK0rawkF1PiFN+Tm2x8o=+YW_Zw048QUs_1TN_qGEuw@mail.gmail.com>,autolearn=disabled
Nov 19 13:22:53 lnx8237 livesguardian(19542): <CANyMcSxVK0rawkF1PiFN+Tm2x8o=+YW_Zw048QUs_1TN_qGEuw@mail.gmail.com>:test@domain.tld: Clean message with score 3.40/15.00 found for test@domain.tld, forwarding to mailbox
Nov 19 13:22:53 lnx8237 livesguardian(19542): Spawning of /usr/bin/maildir failed
Nov 19 13:22:53 lnx8237 qmail: 1353327773.815395 delivery 25: deferral: :execvp_--_No_such_file_or_directory/Aack,_child_crashed._(#4.3.0)/
Nov 19 13:22:53 lnx8237 qmail: 1353327773.815413 status: local 0/10 remote 0/20
Nov 19 13:22:53 lnx8237 spamd[18546]: prefork: child states: II


Cause

This above issue may occur if mail handlers are broken.
 

Resolution

Recreate mail handlers as described in this article:
 
115162 How to recreate mail handlers in Parallels Plesk Panel 10.3 and earlier versions

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