Article ID: 115180, created on Nov 22, 2012, last review on May 11, 2014

  • Applies to:
  • Plesk 11.0 for Windows


You get the following error message when you switch to SmarterMail version 10.5:
“Can't set component parameters:defpackagemng failed: Can't find BoundIpAddress field in server config file: C:\Program Files (x86)\SmarterTools\SmarterMail\Web Server\Settings.json”
Copy this file:

%ProgramFiles(x86)%\SmarterTools\SmarterMail\Web Server\Settings_Default.json

Paste the file to this location:

%ProgramFiles(x86)%\SmarterTools\SmarterMail\Web Server\Settings.json
"SmarterMail Web Server" service (SMWebSvr) will probably be absent. If this is the case, set up SmarterMail as an IIS Site with the help of this KB article:

514af229ae32522202a910a2649c80fb 56797cefb1efc9130f7c48a7d1db0f0c a914db3fdc7a53ddcfd1b2db8f5a1b9c 85a92ca67f2200d36506862eaa6ed6b8 bd7fc88cf1b01f097749ae6f87272128

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