Article ID: 115339, created on Dec 21, 2012, last review on May 11, 2014

  • Applies to:
  • Plesk 11.x for Linux
  • Plesk 10.x for Linux
  • Plesk 9.x for Linux/Unix


I am trying to install a web application and the instructions say that some files have to be put in the root directory of the website.
So, I go to

Websites & Domains -> File Manager -> Add New File -> Choose File -> Choose the file.php file -> OK
and get the following error message:
Error: Unable to upload file.php to /: filemng: Error occurred during /bin/cp command.


It is not possible to upload/create files in the domain's root directory. However, it can be done within the subdirectories, like httpdocs, httpsdocs, or cgi-bin.


The root of the website is, in fact, /httpdocs, which is where all your normal website files will be, and the location referred to in the instructions.
Note that if your web application site is in a subdirectory, e.g., /httpdocs/<webapp>/, then it is possible that you should put the files in that subdirectory.

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