Article ID: 115352, created on Dec 26, 2012, last review on Aug 12, 2014

  • Applies to:
  • Virtuozzo hypervisor 5.0

Symptoms

Parallels Server Bare Metal 5 host prior to update 7 may experience kernel crashes with the similar output:
<1>[486932.124497] BUG: unable to handle kernel paging request at ffffc900228db000
<1>[486932.124633] IP: [<ffffffffa06d1e00>] hypapi_map+0x20/0x70 [prl_hypervisor]

Cause

This is a known issue #PSBM-15978 which is fixed in update 7 for Parallels Server Bare Metal 5.

Resolution

Install all pending Parallels Server Bare Metal updates, including update 7.

c662da62f00df94fd77ba7a2c9eff4b4 2897d76d56d2010f4e3a28f864d69223 a26b38f94253cdfbf1028d72cf3a498b

Email subscription for changes to this article
Save as PDF