Article ID: 1155, created on Oct 6, 2008, last review on Jul 8, 2016

  • Applies to:
  • Plesk 11.x for Linux
  • Plesk 10.x for Linux
  • Plesk 9.x for Linux/Unix
  • Plesk 8.x for Linux/Unix


When I try to delete a message from webmail, it fails with this error:

There was an error deleting messages from the folder "Inbox". This is what the server said: [TRYCREATE] Mailbox does not exist.


You have most likely enabled the When deleting messages, move them to your Trash folder instead of marking them as deleted? option in Horde IMP preferences under Options -> Deleting and Moving Messages.


Make sure that the trash folder was created and is selected under the Trash folder: option.

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