Migration fails with an error message:
pmm utility 'migration_handler' raised an exception. Error code is: 1 See pmmcli.log to find out detailed information on this
This error is usually caused by backup failure on the source server.
To troubleshoot the issue, use the following steps:
Upload the proper migration agent and its modules to the source server. For example, if you are transferring data from a Parallels Plesk server, you need to upload these files:
Use the following command to copy the agent and its modules to the source server:
destination ~# scp -r /usr/local/psa/PMM/agents/shared/* /usr/local/psa/PMM/agents/PleskX/* root@source:/temporary_migration_directory/
Log in to the source server and go to the /temporary_migration_directory. Then, run:
temporary_migration_directory ~# chmod 755 PleskX.pl temporary_migration_directory ~# ./PleskX.pl -da -co -vvvvvv >> migration.log 2>&1
You will then be able to find a more detailed error message in
Check if this detailed error message matches any of the following behaviors and, if it does, follow the instructions in the corresponding articles:
115111 Migration fails with "CRITICAL PMMUtility" exception
6349 Migration fails with error: "subproc.NonzeroExitException was finished with exit code 2"
112964 Migration fails with error "Logging::error('Unable to create dump', 'fatal') called at ./PleskX.pl"
115523 Migration fails: "Unable to create dump: 'undef' value passed to XmlNode::setAttribute for 'guid' at XmlNode.pm"
126316 Cannot perform migration: not well-formed (invalid token)