Article ID: 115619, created on Feb 28, 2013, last review on Mar 30, 2016

  • Applies to:
  • Virtuozzo 6.0
  • Virtuozzo hypervisor
  • Virtual Automation

Symptoms

A backup operation fails in Virtual Automation. A similar error is observed:

Operation with the Virtual Machine "VMNAME" is finished with errors: 
Can't backup VM : Failed to wait for the operation completion. Time for operation is out.
Parallels Server may be busy or connection to Parallels Server was lost. Please check the connection to Parallels Server and try again.

Cause

The issue could be caused by a VA timeout.

Resolution

On Virtuozzo or Virtuozzo hypervisor node:

  1. Edit the configuration file of VA Agent (/var/opt/pva/agent/etc/vzagent.conf) and set the wait_backup_vm timeout to a higher value (expressed in milliseconds):

    <wait_backup_vm>172800000</wait_backup_vm>
    
  2. Restart VA Agent service:

    ~# pvaagent restart
    

On VA Management Node:

  1. Edit the ocnfiguration file of VA MN (/var/opt/pva/mn/etc/vzagent.conf) and set the wait_backup_vm timeout to a higher value (expressed in milliseconds):

    <wait_backup_vm>172800000</wait_backup_vm>
    
  2. Restart VA Management Node service:

    ~# pvamn restart
    

Search Words

backup

Parallels Server may be busy or connection to Parallels Server was lost

Failed to wait for the operation completion

Time for operation is out

2897d76d56d2010f4e3a28f864d69223 a26b38f94253cdfbf1028d72cf3a498b 319940068c5fa20655215d590b7be29b c62e8726973f80975db0531f1ed5c6a2 0dd5b9380c7d4884d77587f3eb0fa8ef

Email subscription for changes to this article
Save as PDF