Article ID: 115744, created on Mar 18, 2013, last review on Jun 17, 2016

  • Applies to:
  • Plesk 12.5 for Linux
  • Plesk 12.0 for Linux
  • Plesk 11.5 for Linux


Login into Parallels Plesk Panel is not possible because of error:

Components::componentUpdate() failed: Unable to exec utility packagemng: packagemng: Unable to clean BackendCache in DB: Got error -1 from storage engine

Installation of new application fails with the following error:

Non-zero exit status returned by script. Output stream: 'Unable to execute SQL statement ( INSERT INTO `jos_assets` (`id`, `parent_id`, `lft`, `rgt`, `level`, `name`, `title`, `rules`) VALUES (1, 0, 0, 105, 0, 'root.1', 'Root Asset', '{"":{"6":1,"2":1},"core.login.admin":{"6":1},"core.login.offline") .....

Got error -1 from storage engine


There are two possible causes:

  1. Databases are corrupted and require repair.

  2. After repair of databases has been completed, innodb_force_recovery was not disabled and prevents update/delete operations with Plesk database.


If innodb_force_recovery parameter is set in /etc/my.cnf, disable it and restart mysqld (or mysql) service.

If service does not start or crashes with crash reports in MySQL log file (/var/log/mysqld.log or other file defined as value to configuration parameter log-error in /etc/my.cnf), then InnoDB storage engine requires repair. Repair can be done following instructions from KB article #6586.

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ERROR: Zend_Db_Statement_Exception

error mysql

56797cefb1efc9130f7c48a7d1db0f0c a914db3fdc7a53ddcfd1b2db8f5a1b9c 29d1e90fd304f01e6420fbe60f66f838 0a53c5a9ca65a74d37ef5c5eaeb55d7f 01bc4c8cf5b7f01f815a7ada004154a2 742559b1631652fadd74764ae8be475e e335d9adf7edffca6a8af8039031a4c7 2a5151f57629129e26ff206d171fbb5f

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